Campa Cola Customer Care Number 2026 – Complete Official Contact & Helpline Guide

Campa Cola is one of India's most iconic and nostalgic soft drink brands, originally launched in the 1970s by the Pure Drinks Group. After nearly three decades of dormancy, the brand was acquired by Reliance Industries in 2022 for ₹22 crores and officially relaunched by Reliance Consumer Products Limited (RCPL) — a subsidiary of Reliance Retail Ventures Limited (RRVL) — on 9 March 2023. The relaunch included three signature variants: Campa Cola, Campa Lemon, and Campa Orange.

Today, Campa Cola is widely available across Reliance Mart stores, JioMart, and local retailers throughout India, positioning itself as an affordable, proudly Indian alternative to multinational soft drink brands. With a growing distribution network and aggressive pricing, Campa has quickly regained consumer attention across the country.

Does Campa Cola Have a Dedicated Consumer Helpline Number?

This is the most important question — and the answer must be stated clearly and honestly.

As of March 2026, Campa Cola does not operate a dedicated consumer-facing customer care helpline number. This is entirely standard for FMCG (Fast-Moving Consumer Goods) beverage manufacturers in India. Neither Coca-Cola India, Pepsi India, nor Thums Up offers a direct consumer helpline number — because beverages are sold through distributors and retailers, not directly to consumers.

Campa Cola is manufactured and distributed by Reliance Consumer Products Limited (RCPL), which is part of Reliance Retail. For consumer complaints, product quality issues, or fraud reports, the proper channels are through Reliance Retail's official support infrastructure or the official grievance email published by the company.

Official Campa Cola Contact Channels – Verified Sources

Registered Office Address – Reliance Consumer Products Limited

Reliance Industries Limited (Parent Company)
3rd Floor, Court House,
Lokmanya Tilak Marg, Dhobi Talao,
Mumbai – 400 002, Maharashtra, India

Reliance Corporate Park (Operations)
Building 3A, 2nd Floor,
Thane-Belapur Road, Ghansoli,
Navi Mumbai – 400 701, Maharashtra, India

⚠️ Official Fraud Alert – Beware of Fake Campa Cola Contacts

Reliance Retail Limited has published an official Caution Notice on its website campabeverages.com/caution-notice.pdf warning consumers about widespread fraud involving fake Campa Cola contacts. Every consumer must read the following points carefully:

• Various fraudulent third parties are approaching the public with fake distributor/dealership offers, demanding advance payments
• Fraudsters are using fake websites, fake social media profiles (WhatsApp, Facebook, Instagram, Twitter), and fake telephone numbers that look similar to official Campa Cola or Reliance branding
• Reliance Retail Limited (RRL) or its group companies will NEVER ask for advance payment of money from customers or prospects
• An official RRL email ID contains @ril.com ONLY — it will never use Gmail, Yahoo, Rediff, Ymail, or any other domain
• Any suspicious incident or fraud attempt should be reported immediately to: RRCB.Grievance@zmail.ril.com
• Always verify claims by visiting only the official website: campabeverages.com

How to Raise a Consumer Complaint Against Campa Cola

If you have a genuine product-related complaint — such as a quality defect, foreign object in the bottle, incorrect MRP labelling, or misleading packaging — here is the proper escalation path:

1. Step 1 – Contact the Retailer: First approach the shop or platform (JioMart, Reliance Mart, etc.) where you purchased the product. For defective products, ask for a replacement or refund at point of purchase.
2. Step 2 – Email Reliance Grievance Cell: Send a written complaint with photos of the defective product and purchase details to RRCB.Grievance@zmail.ril.com
3. Step 3 – Call Reliance Retail Helpline: Reach Reliance Retail's consumer support at 1800-891-0001 or 1800-102-7382 (Toll-Free, All Days, 6 AM – 12 PM) and mention it concerns a Campa Cola product purchased from a Reliance outlet
4. Step 4 – National Consumer Helpline: File a formal complaint on the Government of India's National Consumer Helpline at 1915 (Toll-Free, 24x7) or visit consumerhelpline.gov.in
5. Step 5 – Consumer Forum: Approach your District Consumer Disputes Redressal Commission (DCDRC) for monetary compensation or legal resolution
6. Step 6 – Food Safety Complaint (FSSAI): For food safety issues, file a complaint with the Food Safety and Standards Authority of India (FSSAI) at foscos.fssai.gov.in or call 1800-112-100 (FSSAI helpline)

Campa Cola Product Range (2026)

Where to Buy Campa Cola

• Reliance Mart / Smart Stores – Available at all Reliance Retail outlets across India
• JioMart – Order online at jiomart.com with home delivery
• Local Kirana & General Stores – Available through Reliance's pan-India distribution network
• Quick Commerce Platforms – Available on Swiggy Instamart, Blinkit, and Zepto in select cities

Campa Cola B2B / Business Contact

If you are a business owner, retailer, distributor, or entrepreneur looking to stock or distribute Campa Cola products, please use only the following official business contact channel:

• Business Email: businessbeverages@camparil.com
• Official Business Portal: campabeverages.com
• Note: Do NOT contact or pay any person who approaches you through WhatsApp, Telegram, Gmail, or unofficial websites claiming to offer Campa Cola dealerships. All such approaches are fraudulent as confirmed by Reliance Retail Limited's official caution notice.

Helpful Government Helplines for Consumers

Disclaimer

The information provided on this page, including contact details, email addresses, helpline numbers, and company information related to Campa Cola and Reliance Consumer Products Limited (RCPL), has been compiled from publicly available official sources — including campabeverages.com (official website of Reliance Retail Limited), the official Caution Notice PDF published by Reliance Retail Limited, the RelianceOne official contact page, and government consumer portals — as verified in March 2026.

This page clearly acknowledges that Campa Cola does not currently operate a dedicated consumer-facing customer care helpline number. This is standard practice for FMCG beverage manufacturers in India. The Reliance Retail toll-free numbers listed (1800-891-0001 and 1800-102-7382) are the official contact numbers for Reliance Retail Limited as a parent entity and are not exclusive to Campa Cola product queries.

This page is an independent informational resource and is not officially affiliated with, endorsed by, or a substitute for Reliance Retail Limited, Reliance Consumer Products Limited (RCPL), Reliance Industries Limited (RIL), or the Campa Cola brand. The information is subject to change at any time at the discretion of Reliance Retail without prior notice. Readers are strongly advised to verify all contact details on the official website campabeverages.com before taking any action.

The publishers of this page are not responsible for any financial loss, inconvenience, or damage arising from the use of information provided here. For fraud-related incidents, please immediately report to RRCB.Grievance@zmail.ril.com and the Cyber Crime helpline at 1930.