Toofan Fan Customer Care Number 2026 – Complete Helpline & Support Guide

Toofan is one of India's most enduring and celebrated fan brands — a name that has been keeping millions of Indian homes, offices, and industrial spaces cool for over four decades. The Toofan brand identity in India is associated with two distinct and separately operating business entities: Shambhu Nath & Bros, the Kolkata-based original manufacturer of the Toofan brand since 1987, operating through the official website toofanfans.in; and Jai Rajendra Impex Private Limited, the Hyderabad-based manufacturer and exporter of Toofan fans operating through the official website toofanfans.com. Both entities independently manufacture and market fans under the Toofan brand name and serve customers across India and internationally.

Shambhu Nath & Bros, established in Kolkata in 1987, has grown over nearly four decades to become a recognized household name in the Indian fan industry, offering a wide range of ceiling fans, table fans, cabin fans, pedestal fans, axial fans, exhaust fans, and air circulators — all manufactured with a commitment to aerodynamic efficiency, energy savings, and long-lasting durability. Jai Rajendra Impex Private Limited, headquartered in Hyderabad, Telangana, and an ISO 9001:2008 certified company, independently manufactures and exports an extensive lineup of ceiling fans, wall fans, table-cum-wall fans, pedestal fans, faster fans, tower fans, ventilation fans, exhaust fans, and industrial fans, with active exports to countries including Nepal, Bahrain, UAE, Sri Lanka, Nigeria, Ghana, Ivory Coast, and several other West African nations.

If you have purchased a Toofan fan and need help with installation, warranty service, technical support, spare parts, or complaint resolution, this guide provides you with the officially verified Toofan fan customer care numbers and contact details sourced directly from the official Toofan websites as verified in March 2026. For more consumer support resources and product guides in India, you can also visit Hyperr Volt India Care.

Toofan Fan – Official Customer Care Numbers at a Glance

Toofan Fan – Official Email & Office Addresses

The following contact details have been sourced directly from the official Toofan fan websites as verified in March 2026. Consumers are advised to direct their complaints, warranty claims, and service requests to the appropriate entity based on where their product was purchased:

About Toofan Fan Brand – Legacy, History & Reach

The Toofan name in the Indian fan industry carries a legacy that stretches back to the mid-1970s. Jai Rajendra Impex Private Limited traces the origin of the Toofan fan brand to 1976, positioning itself as one of the initiators of the fan revolution in the Indian subcontinent. Over the decades, this entity has grown into a recognized manufacturer, wholesaler, and exporter of a comprehensive range of fans — from consumer-grade ceiling and table fans to heavy-duty industrial blowers — serving markets across South Asia, the Middle East, and West Africa. The company holds an ISO 9001:2008 certification, reflecting its commitment to quality management systems in fan manufacturing.

Separately, Shambhu Nath & Bros, established in Kolkata in 1987, has built a strong pan-India presence for the Toofan brand in the eastern Indian market and beyond. Operating out of West Bengal, Shambhu Nath & Bros has diversified the Toofan product lineup to include not just traditional ceiling and table fans but also modern BLDC (Brushless DC Motor) energy-saving fans, decorative ceiling fans, and industrial air circulators. Both entities have independently contributed to making Toofan a widely trusted name in the Indian fan industry, known for reliable motor performance, energy efficiency, and robust build quality suited to India's demanding climate conditions.

Toofan Fan – Complete Product Range Overview (2026)

How to Select the Right Toofan Ceiling Fan Size for Your Room

Choosing the correct ceiling fan size for your room is essential for maximising airflow efficiency and ensuring complete air circulation across the entire space. Using an undersized fan in a large room results in poor air delivery, while an oversized fan in a small room causes unnecessary energy consumption and can feel uncomfortable. Toofan's official size recommendation guide, published on the official Toofan website, provides the following room-size-to-fan-size mapping:

How to Register a Toofan Fan Complaint – Step-by-Step

If your Toofan ceiling fan, table fan, exhaust fan, or any other Toofan product is experiencing a technical issue — such as slow speed, noise, motor heating, capacitor failure, blade wobbling, or any manufacturing defect — follow this step-by-step process to register your complaint through official channels:

1. Identify Which Toofan Entity Your Product Belongs To — Check the official website URL printed on your product warranty card or packaging. If it references toofanfans.in, your product is from Shambhu Nath & Bros (Kolkata). If it references toofanfans.com, your product is from Jai Rajendra Impex Private Limited (Hyderabad). This distinction is important as both operate independently with separate service networks.
2. Call the Appropriate Helpline — For Shambhu Nath & Bros products, call the toll-free number 7620-300-800 or the direct helpline 9073850459 during business hours. For Jai Rajendra Impex products, call +91-7995855560 between Tuesday and Sunday, 10 AM to 7 PM. Clearly state your fan model, purchase date, and nature of the defect. Obtain and note your complaint reference number.
3. Register Your Complaint Online (Jai Rajendra Impex) — Visit toofanfans.com/register-a-complaint to submit a formal online complaint. Fill in all required details including your name, contact number, product model, purchase date, and a clear description of the issue.
4. Email Your Complaint (Jai Rajendra Impex) — Send a detailed written complaint to info@toofanfans.com with your purchase invoice, product photos, fan model number, and original complaint reference number attached.
5. Register Your Warranty (Jai Rajendra Impex) — If you haven't already registered your Toofan product warranty, do so immediately at toofanfans.com/register-warranty. Warranty registration is mandatory for availing free service and replacement benefits.
6. Visit the Nearest Authorized Service Center or Dealer — Use the Dealer Inquiry page at toofanfans.com/dealers-inquiry (for Jai Rajendra products) or contact the Kolkata office directly for Shambhu Nath & Bros products to locate the nearest authorized Toofan service point in your area.

Common Toofan Fan Problems & When to Call Customer Care

Toofan fan users across India commonly report the following technical issues. Understanding the likely cause of each problem helps you communicate more effectively with customer care and determine whether the issue falls under warranty coverage:

• Ceiling Fan Running Slow or at Low Speed: This is the most frequently reported Toofan ceiling fan complaint. In most cases, it is caused by a weak or failed capacitor — a small, inexpensive component that governs motor starting and running torque. Capacitor failure is a natural wear issue and is generally covered under warranty if it occurs within the warranty period from the date of purchase.
• Fan Making Noise or Vibrating: Unusual noise — including humming, rattling, or clicking sounds — often indicates loose blade screws, a bent blade, or a worn motor bearing. Tighten all blade screws using a screwdriver first. If the noise persists, contact Toofan customer care as bearing issues require professional service.
• Fan Not Starting at All: Check whether the wall regulator or electronic dimmer is functioning correctly. Try using a known-working regulator. If the fan still does not start, the motor winding or starting capacitor may have failed — this is a warranty-eligible repair.
• Motor Getting Excessively Hot: A Toofan fan motor that runs hot to the touch indicates either a voltage fluctuation issue, a failing capacitor, or a blocked motor vent. Ensure the supply voltage in your home is within the normal range (220V–240V AC). Clean any dust accumulation around the motor housing using a soft brush.
• Fan Speed Not Controllable Through Regulator: If the fan runs at full speed regardless of regulator position, or does not respond to speed changes, the regulator itself may be faulty — especially if it is an older resistive type. Upgrade to an electronic fan speed controller for better compatibility with modern fan motors.
• Exhaust Fan Not Exhausting Properly: Check that the exhaust duct or outlet is not blocked by debris or a closed louver shutter. Clean the fan blades of the exhaust fan with a dry cloth every 3–6 months. If the fan motor is running but airflow is very weak, the motor or blade assembly may require professional inspection.
• Ceiling Fan Wobbling: Blade wobbling during operation is usually caused by uneven blade pitch, a loose blade bracket, or an off-balance blade. Use a blade balancing kit (widely available at hardware stores) or have an electrician re-check blade bracket tightness and pitch uniformity. Persistent wobbling that cannot be corrected may indicate a factory defect eligible for warranty service.
• Table Fan or Pedestal Fan Not Oscillating: The oscillation mechanism in Toofan table and pedestal fans can jam due to dust accumulation or a broken gear pin inside the oscillation assembly. This typically requires a service visit for disassembly, cleaning, and gear pin replacement.

Toofan Fan Warranty – Key Terms & Conditions

Before contacting Toofan customer care for warranty service or product replacement, it is important to understand the key warranty terms applicable to Toofan fans in India:

• Toofan ceiling fans come with a manufacturer's warranty — the exact warranty period varies by model and is clearly mentioned on the product packaging, warranty card, and e-commerce product listing at the time of purchase. Always verify the specific warranty period for your model.
• Warranty registration must be completed on the official Toofan website for Jai Rajendra Impex products at toofanfans.com/register-warranty to activate and validate your warranty entitlement.
• Warranty covers only manufacturing defects — it does not extend to damage caused by incorrect wiring, voltage fluctuations beyond permissible limits, improper installation, physical damage, water ingress, unauthorized repairs, or normal wear and tear of consumable parts such as capacitors after the coverage period.
• Always retain your original purchase invoice — warranty claims without valid proof of purchase will not be processed under any circumstances.
• Warranty service must be availed exclusively through authorized Toofan service dealers and technicians — repairs carried out by unauthorized local electricians or third-party technicians void the product warranty entirely.
• For products purchased through e-commerce platforms like Flipkart or Amazon, warranty claims must be initiated within the platform's return window for DOA (Dead on Arrival) issues, and through official Toofan customer care channels for in-warranty post-installation defects.

Toofan Fan Maintenance Tips – Maximize Performance & Motor Life

• Clean fan blades every 2–3 months — dust accumulation on ceiling fan blades reduces air delivery efficiency and causes blade imbalance over time. Use a dry or lightly damp microfiber cloth to wipe blades; avoid wet cleaning near the motor housing.
• Check blade screws every 6 months — vibration during operation gradually loosens blade bracket screws. Use a screwdriver to re-tighten all blade screws periodically to prevent wobbling and blade detachment.
• Oil the motor bearing annually (for older models) — some Toofan fan models have oilable motor bearings accessible through a top oil hole. Use only recommended non-detergent machine oil (SAE 20). Modern sealed-bearing motors do not require oiling — check your product manual.
• Use a voltage stabilizer in areas with frequent fluctuations — Toofan fan motors are rated for 220V–240V AC. Voltage sags below 180V or spikes above 260V can shorten motor life significantly. A good-quality voltage stabilizer is a worthwhile investment to protect fan motors in areas with unstable power supply.
• Upgrade to an electronic speed regulator — older resistive fan regulators waste energy as heat and provide poor speed control. An electronic step-type or TRIAC fan speed controller is more energy-efficient and extends motor life by providing cleaner power at lower speeds.
• For exhaust fans — clean the shutter and grille monthly — the plastic or metal louver shutter of exhaust fans accumulates grease and dust rapidly, especially in kitchen installations. Clean with a mild detergent solution and ensure shutter blades open and close freely.
• For pedestal and table fans — lubricate oscillation gear pin annually — apply a small amount of multipurpose grease or light machine oil to the oscillation gear mechanism once a year to prevent jamming and extend oscillation mechanism life.
• Store fans properly during winters — if you store fans during the off-season, clean them thoroughly, cover with a dust sheet, and store in a dry location. Running a stored fan for 10–15 minutes before the season starts helps redistribute motor oil and identify any off-season damage before regular use begins.

Escalation Path – If Your Toofan Fan Complaint Is Not Resolved

1. Level 1 – Call the Primary Helpline: For Shambhu Nath & Bros products — call 7620-300-800 (Toll-Free) or 9073850459. For Jai Rajendra Impex products — call +91-7995855560 (Tuesday–Sunday, 10 AM–7 PM). Note your complaint reference number for all follow-ups.
2. Level 2 – Email Escalation: For Jai Rajendra Impex products, email info@toofanfans.com with your complaint reference number, purchase invoice, fan model and serial number, installation photos, and a detailed description of the unresolved issue. Keep a copy of all sent emails.
3. Level 3 – Online Complaint Registration: For Jai Rajendra Impex products, formally re-register your complaint at toofanfans.com/register-a-complaint and reference your original complaint number for expedited handling.
4. Level 4 – Visit Office Directly: If phone and email escalation remain unresolved, visit the respective Toofan office in person. For Shambhu Nath & Bros: 47, Biplabi Anukul Chandra Street, Kolkata – 700072. For Jai Rajendra Impex (Delhi market office): 1786 Bhagirath Palace, Chandni Chowk, New Delhi – 110006.
5. Level 5 – National Consumer Helpline: File a formal consumer grievance at the National Consumer Helpline: 1915 (Toll-Free, 24x7) or through the official portal at consumerhelpline.gov.in. Provide the exact company name (Shambhu Nath & Bros or Jai Rajendra Impex Private Limited) and brand name (Toofan) when filing your complaint.
6. Level 6 – District Consumer Disputes Redressal Commission (DCDRC): If all prior escalation channels fail to provide resolution, approach your nearest District Consumer Forum for legal remedy, including compensation, product replacement, or full refund, under the Consumer Protection Act, 2019.

Disclaimer

All contact numbers, email addresses, office addresses, manufacturing facility details, complaint registration portal links, warranty registration portal links, and other information provided on this page have been sourced exclusively from two official Toofan fan websites: (1) Shambhu Nath & Bros official website at toofanfans.in/contact, and (2) Jai Rajendra Impex Private Limited official website at toofanfans.com/contact — as verified in March 2026. The toll-free number 7620-300-800, direct helpline 9073850459 (Shambhu Nath & Bros, Kolkata), direct helpline +91-7995855560, landlines +91-40-23173090 and +91-40-23085063, email info@toofanfans.com, and all office and manufacturing addresses listed above have been taken verbatim from the respective official Toofan contact pages.

It is important to note that Shambhu Nath & Bros (toofanfans.in) and Jai Rajendra Impex Private Limited (toofanfans.com) are two separately operating companies that independently manufacture and market fans under the Toofan brand name in India. This page covers both entities for comprehensive consumer reference. Consumers are advised to contact the specific entity from which their Toofan product was purchased. Product range information, fan size selection guide, warranty terms, and usage tips provided on this page have been compiled from official product pages, warranty documentation, and publicly available information from both official Toofan websites. Warranty periods, coverage terms, and service processes may vary between entities and individual product models — always verify warranty conditions on your specific product's warranty card and packaging.

While every reasonable effort has been made to ensure the accuracy, completeness, and currency of all information presented on this page, contact numbers, office addresses, complaint registration links, and product details are subject to change at any time at the sole discretion of the respective Toofan brand entities without prior notice. We strongly recommend verifying all contact details directly on the official Toofan websites at www.toofanfans.in and toofanfans.com before initiating any service request, warranty claim, or complaint. This page is an independent informational resource published for consumer reference purposes only. It is not officially affiliated with, sponsored by, endorsed by, or operated by Shambhu Nath & Bros, Jai Rajendra Impex Private Limited, or any of their authorized dealers, distributors, or service partners. The publishers of this page are not liable for any service delays, product defects, financial loss, warranty disputes, or any other inconvenience arising from the use of information provided here. For unresolved consumer grievances, contact the National Consumer Helpline at 1915 (Toll-Free, 24x7) or visit consumerhelpline.gov.in.